Safety

Safety

On this page, you will find important contact information for essential personnel and institutions in crisis situations.

  • Emergency Numbers

    Emergency Numbers

    150 Fire and rescue service

    155 Emergency medical services

    158 Police

    112 Single European emergency number

    Záchranka Application

    You can also send text messages to the emergency numbers listed above.


    Security and Occupational Safety Department of CU

    Phone: +420 771 275 564

    Email: bezpecnostni@ruk.cuni.cz

    Address:

    Voršilská 144/1, 110 00 Praha 1

    Contact information for emergencies and crisis situations for student mobility

    Crisis contact person for CU students abroad

    In any urgent situation or crisis, you must always contact the embassy of the Czech Republic in the given country. Contact information, including the emergency numbers of the individual embassies of the Czech Republic, are available on the website of the Ministry of Foreign Affairs.

    Crisis contact person for foreign students at CU

    Further information about support for student mobility

    Faculty of Law of Charles University

    Main Building of the Faculty

    náměstí Curieových 901/7,116 40 Praha 1

    Reception – landline: +420 221 005 111, mobile: +420 774 008 029

    Dormitory Na Větrníku block III

    Na Větrníku 1933/2, Praha 6

    Reception – landline: +420 220 431 203

    PF UK Safety and Security Coordinator

    Petr Kovář
    Phone: +420 221 005 340
    Email:     kovar@prf.cuni.cz

  • What to do when…

    WHAT TO DO DURING A SECURITY INCIDENT

    • Take action! In case of a serious incident, do not hesitate and dial 158 immediately.
       
    • Get yourself away from the threat. Always try to escape to safety.
       
    • Consider your evacuation route. The place where you are heading must be safer than the place you are leaving.
       
    • Ask yourself: “Is it safer to be inside, or outside?”
       
    • Do not think about hypothetical scenarios, as this could paralyse you.
       
    • React to what you actually see and feel.
       
    • Remember the basic rule for explosions: “Walls are good, glass is bad.”
       
    • In case of an explosion, protect yourself behind something solid, not behind glass structures.
       
    • Warn other people around you. Say aloud what you are doing, to let them know what is happening and to help them respond appropriately.If necessary, the police will evacuate the area.
  • HOW TO RESPOND IN DIFFERENT SITUATIONS

    Obsah obrázku klipart, Grafika, ilustrace, kreslené
    Verbal Aggression

    • Try to calm the situation.
    • Let the person know that you want to understand them. Listen to them without interrupting.
    • If the situation escalates, tell the aggressor firmly where you draw the line.
    • If they continue to cross the line, walk away from the situation.
    • Contact the reception or call the Police of the Czech Republic at 158.

    Obsah obrázku Grafika, logo, Písmo, design
    Suspicious Object

    • Do not handle the object.
    • Notify the Reception.
    • Try to find out if the object belongs to someone around you. If not, evacuate the area (evacuate the area and tell others around you) and call the Police of the Czech Republic (158).
    • Make sure that no one goes near the object.
    • Do not use mobile phones in the vicinity of the object.

    Obsah obrázku logo, Grafika, symbol, červená
    Fire

    • Act according to the fire safety policy.
    • Notify the fire report office (Reception) of the fire.
    • Call the fire and rescue service at 150.
    • Exit the building using the shortest escape route. Do not use the elevators.
    • If there is smoke in the air, stay low to the floor and cover your mouth.
    • Evacuate to the assembly point if it is safe to do so.

    Obsah obrázku Grafika, klipart, grafický design, červená Obsah vygenerovaný umělou inteligencí může být nesprávný.
    Active Attacker

    • Follow the basic rule RUN – HIDE – FIGHT!
    • Prioritise your safety.
    • If possible, run away.
    • If you cannot run, hide yourself and prepare yourself to fight.
    • Once you are out of direct danger, call or send a text message to 158.
    • Give clear instructions to others so that they can get to safety.

    Obsah obrázku klipart, ilustrace, Grafika, červená
    Physical Attack

    • Run to safety, do not escalate the situation.
    • Call the Police of the Czech Republic at 158.
    • Try to not involve anyone else in the conflict.
    • If possible, notify the security personnel/Reception.

    Obsah obrázku Grafika, logo, červená, Písmo
    Threatening Phone Call

    • Never hang up, try to keep the caller on the line.
    • Note down the details of the call and the telephone number, if available.
    • Call the Security and Occupational Safety Department of the Rectorate of CU at +420 771 275 564, the PF UK Safety and Security Coordinator, or the management of the Faculty.
    • If necessary, the police will evacuate the area.

    Obsah obrázku klipart, ilustrace, Grafika, kreslené
    Person Having a Psychotic Episode or Under the Influence of Drug

    • Do not provoke the person, and talk in a calm voice.
    • If the person is not aggressive, call the emergency medical services (155).
    • If the person is aggressive, get yourself to safety and call the Police of the Czech Republic (158).
  • KISS System

    The University Crisis Information and Notification System (KISS) is a support tool for warning, notifying, and assembling students and employees of the University during life-threatening situations and other serious incidents.

    The KISS system provides information by sending text messages, emails, voice messages, or a combination of these means of communication.

    Once the system is activated, automatic messages are sent to different groups of persons according to the given situation on the basis of pre-defined scenarios (for example, to students of the Faculty where a crisis situation is occurring, the fire watch patrol if a fire is reported, the crisis management team of the Faculty/University, etc.)

    Due to technical reasons, there may be a time delay when a large number of messages is being sent through the KISS system.
    It is therefore essential to warn others around you who could be in imminent danger.

    Contact information for the KISS system

    Text messages: +420 720 013 023

    Email: kiss@kiss.o2.cz

    Phone calls (to, for example, members of the crisis management team or fire watch patrols):

    +420 272 002 001, +420 272 002 002

    Text message generated by the KISS system

      Text message (example)       Text message (example)